Testimonials

Staff - Efficiency and Performance

"They're very efficient. It's a shame that there's not more companies like them, to be honest. I can't really fault them. They're very good, so I'd struggle to say how they could improve."
(Bollardtech)

"They are very helpful and accommodating."
(Medway Ports)

"They're always very friendly and helpful whenever we deal with them. We have a very good working relationship with them."
(Total Support Services Ltd)

"They're very friendly, very efficient and they get the job done."
(Europcar Ltd)

"Excellent."
(Gunnebo Entrance Control Ltd)

"They’re very friendly, helpful and they have done exactly what I have asked of them."
(Longleat Enterprises Limited)

"They always come back to me quickly. They always give you a quick response, a quick turnaround and that’s the thing we are obviously looking for."
(URSA Automated Gates and Traffic Barriers)

"Their staff are absolutely excellent and fantastic to deal with."
(URSA Automated Gates and Traffic Barriers)

Service

"I haven't had any complaints with them at all."
(Weatherhead Group)

"Their service is very friendly, very informed and they do tend to go the extra mile to accommodate our needs."
(Peugeot Motor Company PSA)

"We monitor and assess all our contract companies. We keep a log of all of them and Heald are probably one of the ones at the top. On delivery, service, phone & response they're very, very good."
(Astra Zeneca UK Ltd)

"We've received excellent customer and after sales service and we're extremely satisfied with their products."
(Northfield Pool & Fitness Centre, Birmingham)

Product Range

"Heald are in a different league. They're absolutely spot on. There's no question about it."
(Europcar Ltd)

"The competition is not anywhere near them as far as the actual product range, quality and design goes. They build something people want, rather than what the manufacturers actually decide they think people want."
(Gate and Barrier Maintenance Services)

"They're very competitive. I'd have to rate them a four (Four = excellent), because they're right on the button."
(Astra Zeneca UK Ltd)

"They're competitive and good in comparison."
(Anonymous Customer)